Privacy Policy
Last Updated: 09/07/2025
Introduction
This privacy policy sets out how Polyshe LTD (support@polyshe.co.uk) uses and protects any information that you provide when using this website. Polyshe.co.uk is fully committed to protecting your privacy.
If we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement. Polyshe LTD may update this policy from time to time. You should check this page occasionally to ensure you are happy with any changes.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Section 1 – What Information Do We Collect?
When you purchase something from our store, we collect personal information you provide such as your name, address, email address, and phone number.
When you browse our store, we also automatically receive your device’s internet protocol (IP) address to help us learn about your browser and operating system.
Email marketing:
With your consent, we may send you emails about our store, new products, and promotions.
Section 2 – Consent
How do you give consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, or arrange a return, you consent to our collecting and using it for that specific purpose.
For secondary purposes, like marketing, we will ask for your explicit consent.
How can you withdraw consent?
You may withdraw your consent at any time by contacting us at support@polyshe.co.uk.
Section 3 – Disclosure
We may disclose your personal information if required to do so by law, or if you violate our Terms of Service.
Section 4 – Shopify Hosting and Payments
Our store is hosted on Shopify Inc.
Your data is stored through Shopify’s databases and applications behind a secure firewall.
If you complete your purchase using a direct payment gateway, Shopify stores your payment information encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
For more information, please see:
Section 5 – Third-Party Services
Third-party providers used by us will only collect, use, and disclose your information as necessary to perform services for us.
However, they may have their own privacy policies regarding how they handle your information.
Please review their policies if you engage with any third-party services through our website.
Once you leave our store’s website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our Terms of Service.
Section 6 – Security
We take reasonable precautions and follow industry best practices to protect your personal information against loss, misuse, access, disclosure, alteration, or destruction.
Credit card information provided to us is encrypted using Secure Socket Layer technology (SSL) and stored with AES-256 encryption.
While no method of transmission over the Internet or electronic storage is 100% secure, we implement all PCI-DSS requirements and maintain additional security practices.
Section 7 – Retention of Personal Information
We retain personal data only as long as necessary:
- To fulfill orders and transactions
- For accounting, legal, or regulatory obligations
- For marketing communications, unless consent is withdrawn
When data is no longer required, it will be securely deleted.
Section 8 – Your Rights Under UK GDPR
You have the following rights under the UK GDPR:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate information
- The right to request deletion ("right to be forgotten")
- The right to withdraw consent at any time
- The right to object to processing
- The right to request data portability
To exercise any of these rights, contact us at support@polyshe.co.uk.
Section 9 – Cookies
We use cookies to enhance your user experience, analyse site traffic, and offer personalized content.
For detailed information about the cookies we use, please refer to:
You can manage your cookie settings in your browser preferences.
Section 10 – Age of Consent
By using this site, you represent that you are at least the age of majority in your jurisdiction or have given consent to allow any minor dependents to use this site.
Section 11 – Changes to This Privacy Policy
We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on the website.
If we make significant changes, we will notify you here.
If our business is acquired or merged with another company, your personal information may be transferred to the new owners.
Section 12 – Contact Us
If you have any questions regarding this privacy policy or the treatment of your personal data, you may contact us at:
Company Information
Store Name: Polyshe
Company Name: Polyshe LTD
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Company Number : 16411434
Contact Information
Email : support@polyshe.co.uk
Phone : +447537180436
Customer Service Hours : Mon-Sat 9am-6pm GMT
Sunday : CLOSED
Holidays : CLOSED