Privacy Policy

Privacy Policy
Updated on 28-08-2025

Polyshe LTD (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Polyshe.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you.
  • Company: Polyshe LTD, registered in the United Kingdom.
  • Country: United Kingdom.
  • Customer: A person that signs up to use the Polyshe Service.
  • Device: Any device that can be used to visit Polyshe and use the services.
  • IP Address: A unique address that identifies a device on the Internet or a local network.
  • Personnel: Employees or contractors of Polyshe.
  • Personal Data: Any information that allows for the identification of a natural person.
  • Service: The website and services provided by Polyshe.
  • Third-party service: Advertisers, partners, and others who may receive data from us.
  • Website: https://polyshe.co.uk
  • You: A person who uses or accesses our services.

What Information Do We Collect?

We collect information when you:

  • Visit our website
  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey
  • Fill out a form

This may include:

  • Name/Username
  • Phone number
  • Email address
  • Mailing address
  • Billing address

How Do We Use The Information We Collect?

We use your information to:

  • Personalize your experience
  • Improve our website and services
  • Process transactions
  • Improve customer service
  • Send periodic emails and updates

Information From Third Parties

We may receive information from third-party services such as social media platforms or fraud detection services. You can control what you share on these platforms by changing your settings.

Do We Share Your Information?

We may share personal and non-personal information with:

  • Third-party service providers
  • Advertisers and marketing partners
  • Affiliates and business partners
  • Authorities when required by law

We only share information necessary to perform services on our behalf. Your data is not sold.

Email Usage

By providing your email, you agree to receive:

  • Order-related updates
  • Newsletters or promotional content (you may unsubscribe at any time)
  • Retargeted ads on platforms like Facebook, Google.

SMS Marketing

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you:

  • Text notifications for your orders
  • Abandoned checkout reminders
  • Marketing offers
  • Transactional texts including review requests

Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website also uses cookies to keep track of items you place in your shopping cart, including abandoned checkouts. This data may be used to trigger SMS cart reminder messages.


How Long Do We Keep Your Information?

We retain information only as long as necessary to provide services or as required by law. We will delete or anonymize data once it's no longer needed.

How Do We Protect Your Information?

We implement security measures, including:

  • SSL encryption
  • Secure servers
  • Limited access to data

International Data Transfers

By using our services, you consent to the transfer of your information to and within the United Kingdom or to other countries that may not offer the same data protections.

User Rights

You may:

  • Update or correct your personal data
  • Delete your data (subject to legal limits)
  • Change your email preferences

To do so, please contact us directly.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you are under 13, use our services only with a parent or guardian.

Cookies

We use cookies to:

  • Understand user behavior
  • Improve user experience
  • Serve relevant advertisements

You may block or disable cookies via your browser settings.

Advertising and Third-Party Links

Our site may display third-party ads or link to third-party websites. We are not responsible for the content or practices of these sites.

Changes to Our Privacy Policy

We may update this Privacy Policy. We encourage you to review it periodically. Continued use of our services after changes indicates your acceptance.

Third-Party Services

We may link to or embed content from third-party platforms. We are not responsible for the data collection practices or content of these services.

Contact Us

If you have any questions, contact us:

Website name: Polyshe
Company name: Polyshe LTD
Company number: 16411434
E-Mail: support@polyshe.co.uk
Phone: +447537180490
Contact Form: Click Here
Business Hours: Monday to Friday 9:00 am to 5:00 pm GMT
Saturday–Sunday: Closed
Public holidays: Closed
Response Hours: Our customer service team typically responds within 24 to 48 hours during business days.