Last Updated: 28/04/2025

Processing Time

All orders are processed within 1–2 business days.
You will receive an email and SMS notification once your order has been dispatched.

Shipping Methods

We primarily ship orders via Royal Mail , Yodel , Hermes, to ensure reliable and timely delivery across the United Kingdom.
In some cases, alternative couriers may be used to provide the fastest shipping available.

Estimated Delivery Time

• Standard Delivery: 7–10 working days from the dispatch date.

Please note: During peak seasons (such as Christmas or Black Friday), delivery times may extend up to 20 working days due to increased carrier demand. We appreciate your understanding during these periods.

Shipping Costs

• Flat Rate Shipping: £4.95
• Free Shipping: On all orders over £50

Customs and Duties

There are no additional customs fees or import duties for orders delivered within the United Kingdom.

Tracking Details

Once your order has been shipped, we will send you the tracking information via email and SMS so you can monitor your shipment's progress.
You can also check your order status anytime on our Tracking Page (insert link if you have one).

Receiving Your Order

If you are not available to receive your parcel at the time of delivery, please arrange for someone to accept it on your behalf, or contact the courier directly to reschedule the delivery.